Support & Help Center
We're always ready to help you with any aspect of Winsoft software.
What's Included in AMC?
The first year AMC is included in the software price. After that, a nominal annual renewal charge applies.
- All software updates free
- Bug fixes and patches
- GST / Government regulation updates
- Phone and WhatsApp support
- Remote desktop support
- Access to new features
- Priority support queue
- Annual data backup
AMC Renewal
* AMC renewal price varies by software version and modules.
Support FAQs
What are your support hours?
Monday to Saturday, 9:30 AM to 6:30 PM. For emergencies, message us on WhatsApp.
What to do if the software crashes?
Call +91 94230 39902 or WhatsApp immediately. Our team provides remote support within 30 minutes.
What is AMC?
AMC stands for Annual Maintenance Contract. It includes all updates, bug fixes, and support. The first year AMC is included in the software price.
How is data backed up?
Desktop version has daily automatic backup. Cloud version has real-time cloud backup. Annual backup service is included in AMC.
Can software be transferred to a new computer?
Yes! Software transfer is free with AMC. Call our team and they'll transfer it remotely or on-site.